Last Updated: 2024.08.11
The following policy (the "Privacy Policy") governs the data management practices we use when processing data on our online platform through which service ("Services") may be provided (collectively, the "Platform"). By accessing or using the Platform, you are agreeing to the terms and conditions set forth in this Privacy Policy. You should read this Privacy Policy carefully before starting to use the Platform. If you do not agree to be bound to any term of this Privacy Policy, you must not access the Platform.
By agreeing to this Privacy Policy, you are also agreeing to the terms and conditions set forth in the Platform User Terms and Conditions (the "Agreement"). The Agreement is incorporated into and deemed a part of this Privacy Policy.
When the terms "we", "us", "our" or similar are used in this Privacy Policy, they refer to any company that owns and operates the Platform (the "Company").
When the terms "you", "your", "user", "users", or similar are used in this Privacy Policy, they refer to any person or system that accesses or uses the Platform ("User" or "Users").
When the term "provider" or similar are used in this Privacy Policy, it refers to any practitioner, professional, expert, coach, advisor, or any other person ("Provider") who uses the Platform to facilitate Provider-delivered services ("Provider Services"). For purposes of this Privacy Policy, the Provider is a User, and the same terms of the Privacy Policy that would apply to any User also apply to the Provider.
The Company reserves the right to change this Privacy Policy at any time at its sole business discretion. Please check the Privacy Policy regularly for changes. Your continued use of the Platform following the posting of any changes to the Privacy Policy will constitute your acceptance of and agreement to those changes.
Data Processing:
In this Privacy Policy, we refer generally to activities done with data as "Processing" or "Process." Examples of Processing include collecting, storing, and using data.
We Process personally identifiable information ("PII") and may process personal health and/or legal and/or financial information to conduct our business and provide you with effective Services as described in this Privacy Policy. For purposes of this Privacy Policy and unless otherwise specified, “data” includes information that is linked to one person or household including things like name, email address, phone numbers, device ID, Third Party identifiers ("Third Parties", an entity that is not the Company or any other parties that are specifically called out in this Privacy Policy), contact information, and communications with Providers using our Platform to facilitate Provider Services. Some jurisdictions might consider this to be “personal data,” “personally identifiable information,” or “sensitive personal data” in certain circumstances. When you use and access our app or website, you accept and agree to both the User terms and conditions Agreement and this Privacy Policy, including that we may share certain data with Providers and Third Party partners.
The categories of data which we Process are listed below. We Process this data to do things like operate the Platform and make sure you are able to use our Services effectively. We may also Process data to send you periodic emails or text messages. In some cases, these communications are to help provide Services. Other times, they are to provide marketing communications. You can opt out of receiving texts or marketing communications at any time. Additionally, provided you opt in, we may Process and share some data with Providers and/or Third Parties for advertising purposes.
The Company maintains a process for all Users (regardless of where they live) to receive and process, without undue delay, requests to erase or access their data. Contact admin@advyzer.ai to initiate these processes on your behalf.
What data we Process depends on how you're using our website, app, or the Platform. We explain in the section below the specific data we collect and Process and, in the section following this, the business purpose for collecting and Processing this data.
As highlighted in the list below, we collect and Process “Data“, which includes health and PII information that is required to facilitate Provider Services.
What is collected:
When you visit the website, app, or Platform, we Process information like the particular pages visited or which features you interacted with, the amount of time on the website or app, site/app/Platform errors, information about the type of device and browser you're using, and IP address. We may Process your Third Party identifier or advertising ID (if available based on the settings of your device) and will share the information with Third Parties.
What we use it for:
Connecting you with Service Providers:
The Company has many Provider partners that may be of interest and assistance to you. The Platform may recommend a Provider to you relevant to your circumstances, goals or needs and you may wish to contact them. In order for us to connect you with Provider Services on our Platform, we need to be able to facilitate information sharing between you and a Provider so that you can get the Provider Services you desire from them. We also Process data like your Provider preferences, your state (if applicable), and your country to determine what Provider to suggest to you based on applicable licensing or accreditation requirements.
Facilitate tools for you and your Provider:
If you select a Provider for services, we need to Process certain data to enable Provider tools within the Platform such as collaborating with your Provider on goals and activities progress. These help facilitate a more effective Service and Provider Service experience and outcome. We Process visitor data, account data, Provider data, User ID, and other data to verify your identity, secure your account (both for Users and Providers), and to monitor and protect the security of the Platform. We Process certain data to make sure only you are able to access your account, and to place controls or challenges to prevent unauthorized access. We may also Process some of your data when issuing security patches and bug fixes in order to address security risks. We may also process your data to track potential abuse on the Platform, prevent and detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Communicate with you:
For example, we need to make sure that if you ask a question or have a concern about the Platform, we're able to respond to you and provide an answer.
Monitor and improve Provider Service quality:
For example, we track ratings, reviews, complaints, and other user feedback to ensure the quality of Providers on our Platform. For example, if you raise a concern about your Provider, or we have concerns about a specific Provider's service quality.
Your data may be shared to comply with applicable laws. For example, a court might subpoena information from us where we would be required to share certain information requested in the subpoena.
We may share certain data with Providers and Service Providers that provide services that help us operate and provide Services on the Platform. Examples include:
Note that if you make any information publicly available on the Platform, such as with a public post, anyone may see and use such information.
We apply industry standards and strive to apply best practices to prevent any unauthorized access and disclosure. Internet-based services carry inherent security risks, but our systems infrastructure, encryption technology, operation and processes are all designed, built, and maintained with your security and privacy in mind.
The Company has an experienced team of data security professionals whose job it is to make sure we use secure technology to protect your data and test internal security at the Company to try and anticipate threat actors and act defensively to build processes and infrastructure to prevent incidents and attacks. We have numerous robust security practices such as:
We may change this Privacy Policy by posting modifications on the Platform. Unless otherwise specified by us, all modifications shall be effective upon posting. Therefore, you are encouraged to check the terms of this Privacy Policy frequently. The last update date of this Agreement is posted at the top of the Privcay Policy. By using the Platform after the changes become effective, you agree to be bound by such changes to the Privacy Policy. If you do not agree to the changes, you must terminate access to the Platform and participation in its Services and Provider Services.
For your own security, keep the following in mind:
Phishing: This is a type of online identity theft or account hacking. We will never request your login information or credit card information in any non-secure or unsolicited communication. You should always be diligent when you are asked to provide your account information and make sure it is in our secure system.
External links: Our Platform may contain links to an external website or service. We do not control external websites, and do not have control over their privacy policies and terms of use. The fact that we link to a website is not an endorsement, authorization, or representation of our affiliation with that external party or of their privacy and security policies or practices.